常见问题

🎄HOLIDAY SHIPPING!🎄

For US Domestic shipping, place your order by December 19th to have your GPGP merch arrive in time for Christmas Eve!

For International Shipping, please keep in mind shipping times differ greatly by country. The usual duration for shipping/delivery out of the US takes around 2 weeks.

Every item is shipped and packed from our game office in Santa Monica, CA, USA and ship within 48 hours of your purchase!

Shipping

Currently all items are shipped domestically and internationally through USPS and UPS depending on your choice of delivery. Shipping costs are automatically calculated by destination and current rates for international and domestic (United States) shipping.

Shipping costs vary by purchased item weight and differ by each state/ country/ area. We usually ship within 48 hours of your purchase right from our office in Los Angeles, California!

If you have any issues receiving your item, please send us an email at store@tapblaze.com.

Returns & Exchanges

We would be happy to assist with a return or an exchange for a variety of unfortunate situations. 

If your item is lost in transit, please let us know as soon as possible. We will provide a full refund or send a replacement item upon confirmation from our GPGP Store Support Team.

For defective, damaged or items with quality issues, you must ship the item back to our team within 60 days of your purchase for a full refund. The return shipping costs are not covered by our team. Please return to 2100 Sawtelle Blvd, Los Angeles, CA, USA 90025 and message our team at store@tapblaze.com with a receipt of your purchase. 

For an exchange of your item such as sizes, color, or ordering an item by accident, please mail us the item you wish to exchange/return within 60 days of your purchase. Upon receiving your item, we will issue a refund or provide an exchange of the item depending on our item stock at the time of your return/exchange.

If you are unsure how to proceed or submit a return/exchange, please email us at store@tapblaze.com!

Future Drops

Future drops are always announced on our Instagram, TikTok, Facebook, Twitter, Discord and Reddit first!

The amount of restocks or new merch coming really depends on how each item and sale performs. This is the first merch shop in our 10+ years as a indie game company, created for the sole purpose of giving the fans of Good Pizza, Great Pizza a slice of the game in the real world.

After 2 years of planning, trying different manufacturers and many samples later.. our Ovenist fingers are crossed that our products do well!

Any other questions and comments are welcome at store@tapblaze.com! Thank you again for being a part of our Good Pizza community.